Customer Retention Strategies

$147.00 

Lesson 1 - Good Customer Relationship

Lesson 2 - Understanding Your Customers

Lesson 3 - How To Calculate Customer Lifetime Value

Lesson 4 - How To Keep Your Customers Happy

Lesson 5 - How To Get Your Customers To Say Wow

Lesson 6 - Proven Methods of Customer Retention

Lesson 7 - The Art of Customer Follow Up

Lesson 8 - Loyalty Marketing Programs

Lesson 9 - Promotional Items To Enhance Customer Relations

Lesson 10 - Handling Customer Complaints

Lesson 11 - How To Deal With Difficult Customers

Lesson 12 - Introducing The Seven Deadly Sins of Customer Service

Lesson 13 - Customer Relationship Management Software The Benefits

Lesson 14 - Choosing a CRM

Lesson 15 - Customer Service Over The Phone